Privacy Policy

Introduction

At Lubbock Garage Door Pros, we value your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website to request a garage door repair quote in the Lubbock area. As a local lead-generation and referral website, our primary function is to connect you with independent local garage door service providers.

Information We Collect

When you use our website, we may collect information that you voluntarily provide to us through contact forms, text messages, or phone calls. This typically includes:

• Contact Information: Your name, phone number, and email address.
• Service Details: Information about your garage door issue, the type of service needed, your property type, and urgency.
• Location Data: The city or neighborhood where service is requested (e.g., Lubbock, Wolfforth).

How We Use It

We use the information we collect primarily to facilitate your request for garage door repair services. Specifically, we use your data to:

• Process and evaluate your quote request.
• Connect you with a local garage door repair provider who can assist you.
• Communicate with you regarding your request via phone, text message, or email (depending on your consent).
• Improve the functionality and user experience of our website.

Sharing With Providers

Because we are a referral service, we do not perform the repairs ourselves. In order to fulfill your request, we will share the information you provide with one or more independent local garage door repair providers. By submitting a quote request, you consent to this sharing.

Once your information is passed to a local provider, their use of your data will be governed by their own privacy practices. We are not responsible for how third-party providers handle your information after the referral is made.

Cookies & Analytics

We may use cookies, web beacons, and similar tracking technologies to collect standard internet log information and visitor behavior information. This helps us understand how visitors use our site, which pages are most popular, and how we can improve our digital presence. You can set your browser not to accept cookies, though some website features may not function properly as a result.

Your Choices

You have choices regarding the information you share with us:

• Opt-out of Communications: If you receive text messages from us, you can opt out at any time by replying "STOP".
• Withholding Information: You can choose not to submit our forms, though this will prevent us from connecting you with a repair provider.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us through the form provided on our website.